Clients > Client Bill of Rights
Client Bill of Rights
legalQuest is committed to raising the bar for the legal staffing industry by maintaining a consistently superior standard of performance, by treating both our clients and candidates with the utmost respect at every stage of the placement process, by always acting with integrity, and by settling for no less than 100% client and candidate satisfaction. Our client companies and the candidates we place with them should expect no less from us. legalQuest’s Client Bill of Rights reflects the specific ways in which our service, and that of any other legal staffing agency that you work with, should reflect these core values of respect, integrity, and perfectionism.
You have the right to have your time valued. Your staffing agency should only present candidates to you that match your needs. It is the staffing expert’s responsibility to gain a thorough understanding of your institutional culture and the nature of the open position before presenting a candidate for direct-hire consideration, or placing a candidate on your temporary project.
You have the right to a placement strategy that is crafted specifically for your organization. Your staffing specialist should work with you to develop an approach that is tailored to your firm or corporation and the specific challenge it is presently faced with. You should never be subjected to a general strategy that assumes your needs to be identical to those of other clients.
You have the right to be listened to and deferred to. Your needs and preferences should guide the placement process. This requires that your staffing expert be committed not only to understanding your wishes, but to acting in accordance with them, even when he or she believes another approach might be advantageous. The staffing specialist has the obligation to share his or her beliefs regarding the best placement strategy, but must ultimately defer to you.